Service Terms & Conditions
Welcome to the J3 Upfitters Service Terms & Conditions. These Terms govern the services, vehicle upfits, installations, products, and related work provided by J3 Upfitters.
By requesting services, approving a quote, submitting payment, or moving forward with work through J3 Upfitters, you acknowledge and agree to be bound by these Terms & Conditions.
These Terms are separate from the Terms & Conditions governing use of our website and apply specifically to the services and work performed by J3 Upfitters. If you do not agree with these Terms, please do not proceed with services.
1. Scope and Integration
These Terms and Conditions, alongside any Company-provided
proposals, drawings, or scopes of work, constitute the entire
agreement (“Agreement”). In any conflict of terms, these Terms and
Conditions shall prevail unless a written instrument, signed by an
authorized representative of J3 UpFitters (“The Company”), expressly
states otherwise. All quotations remain valid for thirty (30) days.
Approval of any estimate, proposal, quote, or scope of work provided
by The Company, whether by signature, electronic acceptance,
deposit payment, or authorization to proceed, shall constitute full
acceptance of these Terms and Conditions. The Buyer acknowledges
that these Terms and Conditions are incorporated by reference into
all such documents and shall be legally binding upon the Buyer.
2. Financial Terms and Payments
• Deposits: A 50% deposit is mandatory upon project approval.
This deposit becomes strictly non-refundable once materials are
ordered or labor commences.
• Minimum Service Charge: All labor and service work performed
by The Company shall be subject to a minimum charge of four
(4) hours at a rate of $150.00 per hour. Any work exceeding the
minimum shall be billed in accordance with The Company’s
prevailing hourly rates unless otherwise agreed to in writing.
Diagnostic, troubleshooting, and disassembly time shall be
billable regardless of outcome. Authorization to proceed
constitutes agreement to minimum charges and billable
diagnostic time.
• Final Payment: The remaining balance is due upon Substantial
Completion - defined as the point where the vehicle is
functionally ready for its intended use - and must be paid in full
prior to the release of the vehicle.
• Fees and Interest: A 3% convenience fee applies to all credit
card transactions. Balances remaining unpaid after the due date
shall accrue interest at a rate of 1.5% per month.
• Returned Payments: Any payment returned or declined for any
reason, including but not limited to insufficient funds (“NSF”) or
closed accounts, shall incur a returned payment fee of $35.00 or
the maximum amount permitted under applicable Georgia law,
whichever is greater. The Buyer shall also be responsible for any
bank charges, administrative costs, and collection expenses
incurred by The Company as a result of such returned payment.
Returned payments must be cured within ten (10) days of
written notice, after which The Company reserves all rights and
remedies available under Georgia law, including suspension of
work, withholding of delivery, and pursuit of civil or criminal
remedies. Any returned payment shall be deemed an unpaid
balance as of the original due date and shall immediately begin
accruing interest in accordance with the Fees and Interest
provision herein.
• Default: The Company reserves a possessory lien and the right
to suspend work or withhold delivery until all outstanding
balances, including storage and collection costs, are satisfied.
• The Buyer is responsible for any and all taxes, duties and fees
unless a valid exemption certificate is provided.
3. Acceptance, Inspection, and Storage
• Inspection Window: The Buyer must inspect the vehicle and
provide written notice of any deficiencies within forty-eight
(48) hours of notification of completion.
• Deemed Acceptance: Failure to provide such notice constitutes
final and irrevocable acceptance of the work, excluding only
latent defects.
• Storage Fees: Vehicles not retrieved within three (3) business
days of completion notification shall incur a storage fee of
$50.00 per day. After ninety (90) days, the Company may
exercise its rights under Georgia law to dispose of the vehicle to
satisfy unpaid liens.
• Materialman’s and Mechanic’s Lien Implementation: The
Company reserves all rights under applicable law to assert a
mechanic’s lien or a materialman’s lien against any vehicle for
unpaid balances, storage fees, and associated costs.
4. Risk of Loss and Insurance
• Buyer’s Responsibility: The Buyer maintains all risk of loss and
is required to keep the vehicle fully insured at all times,
including, but not limited to, during transport and while on the
Company’s premises.
• Company Liability: The Company maintains commercial liability
insurance but does not provide "garage-keepers" or
comprehensive coverage for the Buyer’s property.
• Transit: All shipments are F.O.B. Company Facility; title and risk
of loss transfer to the Buyer the moment the vehicle or goods
are delivered to a carrier. Buyer assumes all risk during transit.
5. Modifications and Warranties
• Workmanship Warranty: The Company provides a twelve (12)
month limited warranty on workmanship and installation from
the date of Substantial Completion.
• Warranty Scope: The warranty covers installation integrity,
mounting and fastening of equipment, electrical connections
performed by The Company, and fit and finish directly related to
workmanship.
• Process of Warranty Claim: Buyer must provide written notice,
allow inspection, and obtain authorization prior to repair.
• Exclusions: Does not cover third-party components, misuse, or
environmental damage.
6. Intellectual Property and Marketing
The Company retains all proprietary rights to its designs and
processes. Unless the Buyer opts out in writing prior to the
commencement of work, the Buyer grants the Company a perpetual,
royalty-free license to use photographs, videos, and testimonials of
the project for documentation and marketing purposes.
7. Limitation of Liability and Indemnity
• Liability Cap: The Company’s total liability for any claim shall
not exceed the actual amount paid by the Buyer for the specific
project in question.
• Damages Waiver: The Company shall not be liable for incidental,
consequential, or indirect damages, including lost profits.
• Indemnification: The Buyer shall indemnify the Company
against all claims arising from misuse or non-compliance.
8. Miscellaneous Provisions
• Force Majeure: The Company is excused from delays caused by
events beyond its reasonable control.
• Cancellation: Buyer is responsible for all costs incurred prior to
cancellation.
• Attorneys’ Fees Allocation: The Buyer shall be responsible for all
reasonable attorneys’ fees incurred.
• Governing Law and Forum Selection: This Agreement is
governed by Georgia law (Gwinnett County).
• Change Orders: Must be agreed in writing.
• Additional Work: Billed at prevailing rates.
• Claim Period: Must be initiated within 12 months.
• Notices: Delivered upon personal delivery or verified
communication.
• Assignment: Cannot assign without consent.
• Survivability: Remaining terms survive.
• Changes in Writing: Must be signed by both parties